// Generated by Apple Swift version 4.2 effective-3.4 (swiftlang-1000.11.37.1 clang-1000.11.45.1) #pragma clang diagnostic push #pragma clang diagnostic ignored "-Wgcc-compat" #if !defined(__has_include) # define __has_include(x) 0 #endif #if !defined(__has_attribute) # define __has_attribute(x) 0 #endif #if !defined(__has_feature) # define __has_feature(x) 0 #endif #if !defined(__has_warning) # define __has_warning(x) 0 #endif #if __has_include() # include #endif #pragma clang diagnostic ignored "-Wauto-import" #include #include #include #include #if !defined(SWIFT_TYPEDEFS) # define SWIFT_TYPEDEFS 1 # if __has_include() # include # elif !defined(__cplusplus) typedef uint_least16_t char16_t; typedef uint_least32_t char32_t; # endif typedef float swift_float2 __attribute__((__ext_vector_type__(2))); typedef float swift_float3 __attribute__((__ext_vector_type__(3))); typedef float swift_float4 __attribute__((__ext_vector_type__(4))); typedef double swift_double2 __attribute__((__ext_vector_type__(2))); typedef double swift_double3 __attribute__((__ext_vector_type__(3))); typedef double swift_double4 __attribute__((__ext_vector_type__(4))); typedef int swift_int2 __attribute__((__ext_vector_type__(2))); typedef int swift_int3 __attribute__((__ext_vector_type__(3))); typedef int swift_int4 __attribute__((__ext_vector_type__(4))); typedef unsigned int swift_uint2 __attribute__((__ext_vector_type__(2))); typedef unsigned int swift_uint3 __attribute__((__ext_vector_type__(3))); typedef unsigned int swift_uint4 __attribute__((__ext_vector_type__(4))); #endif #if !defined(SWIFT_PASTE) # define SWIFT_PASTE_HELPER(x, y) x##y # define SWIFT_PASTE(x, y) SWIFT_PASTE_HELPER(x, y) #endif #if !defined(SWIFT_METATYPE) # define SWIFT_METATYPE(X) Class #endif #if !defined(SWIFT_CLASS_PROPERTY) # if __has_feature(objc_class_property) # define SWIFT_CLASS_PROPERTY(...) __VA_ARGS__ # else # define SWIFT_CLASS_PROPERTY(...) # endif #endif #if __has_attribute(objc_runtime_name) # define SWIFT_RUNTIME_NAME(X) __attribute__((objc_runtime_name(X))) #else # define SWIFT_RUNTIME_NAME(X) #endif #if __has_attribute(swift_name) # define SWIFT_COMPILE_NAME(X) __attribute__((swift_name(X))) #else # define SWIFT_COMPILE_NAME(X) #endif #if __has_attribute(objc_method_family) # define SWIFT_METHOD_FAMILY(X) __attribute__((objc_method_family(X))) #else # define SWIFT_METHOD_FAMILY(X) #endif #if __has_attribute(noescape) # define SWIFT_NOESCAPE __attribute__((noescape)) #else # define SWIFT_NOESCAPE #endif #if __has_attribute(warn_unused_result) # define SWIFT_WARN_UNUSED_RESULT __attribute__((warn_unused_result)) #else # define SWIFT_WARN_UNUSED_RESULT #endif #if __has_attribute(noreturn) # define SWIFT_NORETURN __attribute__((noreturn)) #else # define SWIFT_NORETURN #endif #if !defined(SWIFT_CLASS_EXTRA) # define SWIFT_CLASS_EXTRA #endif #if !defined(SWIFT_PROTOCOL_EXTRA) # define SWIFT_PROTOCOL_EXTRA #endif #if !defined(SWIFT_ENUM_EXTRA) # define SWIFT_ENUM_EXTRA #endif #if !defined(SWIFT_CLASS) # if __has_attribute(objc_subclassing_restricted) # define SWIFT_CLASS(SWIFT_NAME) SWIFT_RUNTIME_NAME(SWIFT_NAME) __attribute__((objc_subclassing_restricted)) SWIFT_CLASS_EXTRA # define SWIFT_CLASS_NAMED(SWIFT_NAME) __attribute__((objc_subclassing_restricted)) SWIFT_COMPILE_NAME(SWIFT_NAME) SWIFT_CLASS_EXTRA # else # define SWIFT_CLASS(SWIFT_NAME) SWIFT_RUNTIME_NAME(SWIFT_NAME) SWIFT_CLASS_EXTRA # define SWIFT_CLASS_NAMED(SWIFT_NAME) SWIFT_COMPILE_NAME(SWIFT_NAME) SWIFT_CLASS_EXTRA # endif #endif #if !defined(SWIFT_PROTOCOL) # define SWIFT_PROTOCOL(SWIFT_NAME) SWIFT_RUNTIME_NAME(SWIFT_NAME) SWIFT_PROTOCOL_EXTRA # define SWIFT_PROTOCOL_NAMED(SWIFT_NAME) SWIFT_COMPILE_NAME(SWIFT_NAME) SWIFT_PROTOCOL_EXTRA #endif #if !defined(SWIFT_EXTENSION) # define SWIFT_EXTENSION(M) SWIFT_PASTE(M##_Swift_, __LINE__) #endif #if !defined(OBJC_DESIGNATED_INITIALIZER) # if __has_attribute(objc_designated_initializer) # define OBJC_DESIGNATED_INITIALIZER __attribute__((objc_designated_initializer)) # else # define OBJC_DESIGNATED_INITIALIZER # endif #endif #if !defined(SWIFT_ENUM_ATTR) # if defined(__has_attribute) && __has_attribute(enum_extensibility) # define SWIFT_ENUM_ATTR(_extensibility) __attribute__((enum_extensibility(_extensibility))) # else # define SWIFT_ENUM_ATTR(_extensibility) # endif #endif #if !defined(SWIFT_ENUM) # define SWIFT_ENUM(_type, _name, _extensibility) enum _name : _type _name; enum SWIFT_ENUM_ATTR(_extensibility) SWIFT_ENUM_EXTRA _name : _type # if __has_feature(generalized_swift_name) # define SWIFT_ENUM_NAMED(_type, _name, SWIFT_NAME, _extensibility) enum _name : _type _name SWIFT_COMPILE_NAME(SWIFT_NAME); enum SWIFT_COMPILE_NAME(SWIFT_NAME) SWIFT_ENUM_ATTR(_extensibility) SWIFT_ENUM_EXTRA _name : _type # else # define SWIFT_ENUM_NAMED(_type, _name, SWIFT_NAME, _extensibility) SWIFT_ENUM(_type, _name, _extensibility) # endif #endif #if !defined(SWIFT_UNAVAILABLE) # define SWIFT_UNAVAILABLE __attribute__((unavailable)) #endif #if !defined(SWIFT_UNAVAILABLE_MSG) # define SWIFT_UNAVAILABLE_MSG(msg) __attribute__((unavailable(msg))) #endif #if !defined(SWIFT_AVAILABILITY) # define SWIFT_AVAILABILITY(plat, ...) __attribute__((availability(plat, __VA_ARGS__))) #endif #if !defined(SWIFT_DEPRECATED) # define SWIFT_DEPRECATED __attribute__((deprecated)) #endif #if !defined(SWIFT_DEPRECATED_MSG) # define SWIFT_DEPRECATED_MSG(...) __attribute__((deprecated(__VA_ARGS__))) #endif #if __has_feature(attribute_diagnose_if_objc) # define SWIFT_DEPRECATED_OBJC(Msg) __attribute__((diagnose_if(1, Msg, "warning"))) #else # define SWIFT_DEPRECATED_OBJC(Msg) SWIFT_DEPRECATED_MSG(Msg) #endif #if __has_feature(modules) @import Foundation; @import ObjectiveC; @import UIKit; #endif #pragma clang diagnostic ignored "-Wproperty-attribute-mismatch" #pragma clang diagnostic ignored "-Wduplicate-method-arg" #if __has_warning("-Wpragma-clang-attribute") # pragma clang diagnostic ignored "-Wpragma-clang-attribute" #endif #pragma clang diagnostic ignored "-Wunknown-pragmas" #pragma clang diagnostic ignored "-Wnullability" #if __has_attribute(external_source_symbol) # pragma push_macro("any") # undef any # pragma clang attribute push(__attribute__((external_source_symbol(language="Swift", defined_in="QMChatSDK",generated_declaration))), apply_to=any(function,enum,objc_interface,objc_category,objc_protocol)) # pragma pop_macro("any") #endif /// 消息属性 SWIFT_CLASS("_TtC9QMChatSDK13CustomMessage") @interface CustomMessage : NSObject /// id @property (nonatomic, copy) NSString * _Null_unspecified _id; /// 设备类型 @property (nonatomic, copy) NSString * _Null_unspecified device; /// 信息内容 @property (nonatomic, copy) NSString * _Null_unspecified message; /// 信息类型 @property (nonatomic, copy) NSString * _Nullable messageType; /// 平台类型 @property (nonatomic, copy) NSString * _Null_unspecified platform; /// 记录消息的Id @property (nonatomic, copy) NSString * _Null_unspecified sessionId; /// 时间 @property (nonatomic, copy) NSString * _Null_unspecified createdTime; /// 消息来源:0是发送、1是接收 @property (nonatomic, copy) NSString * _Null_unspecified fromType; /// 消息发送状态 //@“0”发送成功 @“1”发送失败 2正在发送 @property (nonatomic, copy) NSString * _Null_unspecified status; /// 录音时间 @property (nonatomic, copy) NSString * _Null_unspecified recordSeconds; /// 新增字段 本地文件路径 @property (nonatomic, copy) NSString * _Null_unspecified localFilePath; /// 新增字段 网络文件路径 @property (nonatomic, copy) NSString * _Null_unspecified remoteFilePath; /// 新增字段 文件名 @property (nonatomic, copy) NSString * _Null_unspecified fileName; /// 新增字段 文件大小 @property (nonatomic, copy) NSString * _Null_unspecified fileSize; /// 新增字段 下载状态 “0”已下载 “1”未下载 “2”下载中 @property (nonatomic, copy) NSString * _Nullable downloadState; /// 新增字段iframe类型的消息宽度 @property (nonatomic, copy) NSString * _Null_unspecified width; /// 新增字段iframe类型的消息高度 @property (nonatomic, copy) NSString * _Null_unspecified height; /// 新增字段 坐席工号 @property (nonatomic, copy) NSString * _Null_unspecified agentExten; /// 新增字段 坐席名称 @property (nonatomic, copy) NSString * _Null_unspecified agentName; /// 新增字段 坐席头像 @property (nonatomic, copy) NSString * _Null_unspecified agentIcon; /// 新增字段 语音文字 @property (nonatomic, copy) NSString * _Null_unspecified audioText; /// 新增字段 机器人消息 @property (nonatomic, copy) NSString * _Null_unspecified isRobot; /// 新增字段 语音未读 @property (nonatomic, copy) NSString * _Null_unspecified isRead; /// 新增字段 帮助状态 none useless useful @property (nonatomic, copy) NSString * _Null_unspecified isUseful; /// 问题ID @property (nonatomic, copy) NSString * _Null_unspecified questionId; @property (nonatomic, copy) NSString * _Null_unspecified richTextUrl; @property (nonatomic, copy) NSString * _Null_unspecified richTextPicUrl; @property (nonatomic, copy) NSString * _Null_unspecified richTextTitle; @property (nonatomic, copy) NSString * _Null_unspecified richTextDescription; @property (nonatomic, copy) NSString * _Null_unspecified robotType; @property (nonatomic, copy) NSString * _Null_unspecified robotId; @property (nonatomic, copy) NSString * _Null_unspecified mp3FileSize; @property (nonatomic, copy) NSString * _Null_unspecified accessid; @property (nonatomic, copy) NSString * _Null_unspecified cardImage; @property (nonatomic, copy) NSString * _Null_unspecified cardHeader; @property (nonatomic, copy) NSString * _Null_unspecified cardSubhead; @property (nonatomic, copy) NSString * _Null_unspecified cardPrice; @property (nonatomic, copy) NSString * _Null_unspecified cardUrl; @property (nonatomic, copy) NSString * _Null_unspecified userId; - (void)setValue:(id _Nullable)value forUndefinedKey:(NSString * _Nonnull)key; - (nonnull instancetype)init OBJC_DESIGNATED_INITIALIZER; @end SWIFT_CLASS("_TtC9QMChatSDK7QMAgent") @interface QMAgent : NSObject /// 坐席工号 @property (nonatomic, copy) NSString * _Null_unspecified exten; /// 坐席名称 @property (nonatomic, copy) NSString * _Null_unspecified name; /// 坐席头像 @property (nonatomic, copy) NSString * _Null_unspecified icon_url; /// 类型 @property (nonatomic, copy) NSString * _Null_unspecified type; - (nonnull instancetype)init OBJC_DESIGNATED_INITIALIZER; @end @protocol QMKRegisterDelegate; @protocol QMKServiceDelegate; @class NSDictionary; @class UIImage; @class NSArray; SWIFT_CLASS("_TtC9QMChatSDK9QMConnect") @interface QMConnect : NSObject /// 注册accessId、初始化SDK: /// 初始化成功，建立tcp连接，保证移动端消息的接收，如果建立tcp连接失败，会导致消息接收不到 /// 以通知的方式进行回调 /// param accessId: 接入客服系统的密钥， 可在客服系统登录平台获取 /// param userName: 用户名， 区分用户， 用户名可直接在后台显示 /// param userId: 用户ID， 区分用户 + (void)registerSDKWithAppKey:(NSString * _Nonnull)accessId userName:(NSString * _Nonnull)userName userId:(NSString * _Nonnull)userId; /// 注册accessId、初始化SDK: /// 初始化成功，建立tcp连接，保证移动端消息的接收，如果建立tcp连接失败，会导致消息接收不到 /// 以代理的方式进行回调 /// param accessId: 接入客服系统的密钥， 可在客服系统登录平台获取 /// param userName: 用户名， 区分用户， 用户名可直接在后台显示 /// param userId: 用户ID， 区分用户 + (void)registerSDKWithAppKey:(NSString * _Nonnull)accessId userName:(NSString * _Nonnull)userName userId:(NSString * _Nonnull)userId delegate:(id _Nonnull)delegate; /// 注销、断开tcp连接 /// 客服人员可收到用户离开的通知 /// 断开后消息可以通过后台接口走离线推送 + (void)logout; /// 发起新会话: /// 调用此接口、可以拥有与客服对话的能力、状态以通知的方式回调 /// param peer: 技能组ID，客服平台配置多个技能组时，需要传入对应的技能组ID，会话才能接入到对应的技能组， /// param successBlock: 接入会话成功回调，回调参数为bool类型，判断后台是否开启问卷调查功能 /// param failBlock: 接入会话失败回调， + (void)sdkBeginNewChatSession:(NSString * _Nonnull)peer successBlock:(void (^ _Nonnull)(BOOL))successBlock failBlock:(void (^ _Nonnull)(void))failBlock; /// 发起新会话: /// 调用此接口、可以拥有与客服对话的能力、携带参数 /// param peer: 技能组ID，客服平台配置多个技能组时，需要传入对应的技能组ID，会话才能接入到对应的技能组， /// param params: 自定义参数 /// param successBlock: 接入会话成功回调，回调参数为bool类型，判断后台是否开启问卷调查功能 /// param failBlock: 接入会话失败回调， + (void)sdkBeginNewChatSession:(NSString * _Nonnull)peer params:(NSDictionary * _Nonnull)params successBlock:(void (^ _Nonnull)(BOOL))successBlock failBlock:(void (^ _Nonnull)(void))failBlock; /// 发起新会话: /// 启用日程管理的用此接口 /// 调用此接口、可以拥有与客服对话的能力、携带参数 /// param schedule: 日程管理所需参数，传入此参数会话才能接入对应日程管理状态 /// param params: 自定义参数 /// param successBlock: 接入会话成功回调，回调参数为bool类型，判断后台是否开启问卷调查功能 /// param failBlock: 接入会话失败回调， + (void)sdkBeginNewChatSessionSchedule:(NSString * _Nonnull)scheduleId processId:(NSString * _Nonnull)processId currentNodeId:(NSString * _Nonnull)currentNodeId entranceId:(NSString * _Nonnull)entranceId params:(NSDictionary * _Nonnull)params successBlock:(void (^ _Nonnull)(BOOL))successBlock failBlock:(void (^ _Nonnull)(void))failBlock; /// 发起新会话: /// 调用此接口、可以拥有与客服对话的能力、状态以代理方法的方式回调 /// param peer: 技能组ID，客服平台配置多个技能组时，需要传入对应的技能组ID，会话才能接入到对应的技能组， /// param delegate: 聊天界面的代理方法， /// param successBlock: 接入会话成功回调，回调参数为bool类型，判断后台是否开启问卷调查功能 /// param failBlock: 接入会话失败回调， + (void)sdkBeginNewChatSessionWithDelegate:(NSString * _Nonnull)peer delegate:(id _Nonnull)delegate successBlock:(void (^ _Nonnull)(BOOL))successBlock failBlock:(void (^ _Nonnull)(void))failBlock; /// 其他坐席服务授权 /// 专属坐席未在线的情况下，是否接受其他坐席的服务 /// param peer: 技能组ID, 详见beginSession接口 /// param successBlock: 成功回调 /// param failBlock: 失败回调 + (void)sdkAcceptOtherAgentWithPeer:(NSString * _Nonnull)peer successBlock:(void (^ _Nonnull)(void))successBlock failBlock:(void (^ _Nonnull)(void))failBlock; /// 会话定时断开 /// 调用此接口、可以再客户在一定时间没有新消息的时候断开会话 /// param successBlock: 成功回调 /// param failBlock: 回调失败 + (void)sdkChatTimerBreaking:(void (^ _Nonnull)(NSDictionary * _Nonnull))successBlock failBlock:(void (^ _Nonnull)(void))failBlock; /// 获取渠道全局配置 /// 调用此接口获取后台的全局配置信息，注册成功会主动请求一次插入本地plist文件，用户也可以自行调用获取 /// param configs: 配置信息 /// param successBlock: 成功回调 /// param failBlock: 回调失败 + (void)sdkGetWebchatGlobleConfig:(void (^ _Nonnull)(NSDictionary * _Nonnull))successBlock failBlock:(void (^ _Nonnull)(void))failBlock; /// 获取渠道全局配置中的 scheduleConfig /// 调用此接口获取全局配置中的 scheduleConfig 此接口主要用于开启日程管理需要 /// param configs: 配置信息 /// param successBlock: 成功回调 /// param failBlock: 回调失败 + (void)sdkGetWebchatScheduleConfig:(void (^ _Nonnull)(NSDictionary * _Nonnull))successBlock failBlock:(void (^ _Nonnull)(void))failBlock; /// 发送文本消息: /// 调用此接口、可以发送文本消息，包括文字、表情 /// param text: 文本消息内容 /// param successBlock: 成功回调 /// param failBlock: 失败回调 + (void)sendMsgText:(NSString * _Nonnull)text successBlock:(void (^ _Nonnull)(void))successBlock failBlock:(void (^ _Nonnull)(void))failBlock; /// 发送图片消息: /// 调用此接口、可以发送图片消息 /// param pic: 图片消息内容 /// param successBlock: 成功回调 /// param failBlock: 失败回调 + (void)sendMsgPic:(UIImage * _Nonnull)pic successBlock:(void (^ _Nonnull)(void))successBlock failBlock:(void (^ _Nonnull)(void))failBlock; /// 发送图片消息: /// 调用此接口、可以发送图片消息 /// param filePath: 图片文件相对路径 /// param successBlock: 成功回调 /// param failBlock: 失败回调 + (void)sendMsgImage:(NSString * _Nonnull)filePath successBlock:(void (^ _Nonnull)(void))successBlock failBlock:(void (^ _Nonnull)(void))failBlock; /// 发送语音消息: /// 调用此接口、可以发送语音消息 /// param audio: 语音消息路径 语音名字需要带mp3后缀 /// param duration: 语音消息时长 /// param successBlock: 成功回调 /// param failBlock: 失败回调 + (void)sendMsgAudio:(NSString * _Nonnull)audio duration:(NSString * _Nonnull)duration successBlock:(void (^ _Nonnull)(void))successBlock failBlock:(void (^ _Nonnull)(NSString * _Nonnull))failBlock; /// 发送文件消息: /// 调用此接口、可以发送文件消息 /// param fileName: 文件名称 /// param filePath: 沙盒文件相对路径 /// param fileSize: 文件大小 /// param progressHander: 上传进度回调 /// param successBlock: 成功回调 /// param failBlock: 失败回调 + (void)sendMsgFile:(NSString * _Nonnull)fileName filePath:(NSString * _Nonnull)filePath fileSize:(NSString * _Nonnull)fileSize progressHander:(void (^ _Nonnull)(float))progressHander successBlock:(void (^ _Nonnull)(void))successBlock failBlock:(void (^ _Nonnull)(void))failBlock; /// 发送商品信息消息: /// 调用此接口、可以发送商品信息消息 /// param message: 消息字典 /// param successBlock: 成功回调 /// param failBlock: 失败回调 + (void)sendMsgCardInfo:(NSDictionary * _Nonnull)message successBlock:(void (^ _Nonnull)(void))successBlock failBlock:(void (^ _Nonnull)(void))failBlock; /// 下载消息中的文件： /// param message: 消息实例 /// param localFilePath: 沙盒文件相对路径 /// param progressHander: 下载进度回调 /// param successBlock: 成功回调 /// param failBlock: 失败回调 + (void)downloadFileWithMessage:(CustomMessage * _Nonnull)message localFilePath:(NSString * _Nullable)localFilePath progressHander:(void (^ _Nonnull)(float))progressHander successBlock:(void (^ _Nonnull)(void))successBlock failBlock:(void (^ _Nonnull)(NSString * _Nonnull))failBlock; /// 消息重发: /// 调用此接口、将未发送的消息重新发送 /// param message: 消息内容 /// param successBlock: 成功回调 /// param failBlock: 失败回调 + (void)resendMessage:(CustomMessage * _Nonnull)message successBlock:(void (^ _Nonnull)(void))successBlock failBlock:(void (^ _Nonnull)(void))failBlock; /// 封装消息模型: /// 目前只支持新增的评价类型消息(不支持文本、语音、图片等) + (CustomMessage * _Nonnull)createMessageOfInvestigations SWIFT_WARN_UNUSED_RESULT; /// 获取数据库信息: /// 调用此接口、获取数据库信息 /// param num : 单次获取消息数目(无默认值) /// param [CustomMessage]: 返回消息数组 + (NSArray * _Nonnull)getDataFromDatabase:(NSInteger)number SWIFT_WARN_UNUSED_RESULT; /// 获取数据库接口、相同的accessId的数据库中的全部消息 /// 调用此接口、获取数据库下同一个accessid下的全部信息 /// param num : 单次获取消息数目(无默认值) /// param [CustomMessage]: 返回消息数组 + (NSArray * _Nonnull)getAccessidAllDataFormDatabase:(NSInteger)number SWIFT_WARN_UNUSED_RESULT; /// 获取数据库接口、相同的userId的数据库中的全部消息 /// 调用此接口、获取数据库下同一个userId下的全部信息 /// param num : 单次获取消息数目(无默认值) /// param [CustomMessage]: 返回消息数组 + (NSArray * _Nonnull)getUserIdDataFormDatabase:(NSInteger)number SWIFT_WARN_UNUSED_RESULT; /// 获取单条数据库信息: /// 调用此接口、获取数据库一条记录、用于消息重发 /// param messageId: 消息ID /// param [CustomMessage]: 返回消息数组 + (NSArray * _Nonnull)getOneDataFromDatabase:(NSString * _Nonnull)messageId SWIFT_WARN_UNUSED_RESULT; /// 删除单条数据库信息: /// 用此接口、删除数据路一条记录、只能删除本地消息 /// param messageId: 消息ID + (void)removeDataFromDataBase:(NSString * _Nonnull)messageId; /// 修改语音状态接口: /// 将语音由未读取状态变为已读取状态 /// param messageId: 消息ID + (void)changeAudioMessageStatus:(NSString * _Nonnull)messageId; /// 撤回消息接口: /// 将发送的消息撤回,该接口只用于客服撤回消息 /// param messageId: 消息ID + (void)changeDrawMessageStatus:(NSString * _Nonnull)messageId; /// 查询Mp3消息: /// 查询MP3类型文件的消息的大小 /// param messageId: 消息ID + (NSString * _Nonnull)queryMp3FileMessageSize:(NSString * _Nonnull)messageId SWIFT_WARN_UNUSED_RESULT; /// 修改Mp3消息: /// 修改MP3类型文件的消息的大小 /// param messageId: 消息ID /// param fileSize: 文件大小 + (void)changeMp3FileMessageSize:(NSString * _Nonnull)messageId fileSize:(NSString * _Nonnull)fileSize; /// 插入商品信息展示数据 /// param message: 消息字典 + (void)insertCardInfoData:(NSDictionary * _Nonnull)message; /// 删除商品信息展示消息 + (void)deleteCardTypeMessage; /// 变更商品信息展示消息时间 /// param time: 消息时间 + (void)changeCardTypeMessageTime:(NSString * _Nonnull)time; /// 请求人工服务: /// 调用此接口、请求人工服务(如后台开启智能机器人功能、默认为机器人服务器) /// param successBlock: 成功回调 /// param failBlock: 失败回调 + (void)sdkConvertManual:(void (^ _Nonnull)(void))successBlock failBlock:(void (^ _Nonnull)(void))failBlock; /// 获取满意度评价信息: /// 用于满意度调查 /// param investigateArray: 评价信息 /// param successBlock: 成功回调 /// param failureBlock : 失败回调 + (void)sdkGetInvestigate:(void (^ _Nonnull)(NSArray * _Nonnull))successBlock failureBlock:(void (^ _Nonnull)(void))failureBlock; /// 获取技能组信息: /// 开始会话前选择技能组进入 /// param investigateArray: 评价信息 /// param successBlock: 成功回调 /// param failureBlock: 失败回调 + (void)sdkGetPeers:(void (^ _Nonnull)(NSArray * _Nonnull))successBlock failureBlock:(void (^ _Nonnull)(void))failureBlock; /// 获取未读消息数接口 /// param accessId: 接入客服系统的密钥， 可在客服系统登录平台获取 /// param userName: 用户名， 区分用户， 用户名可直接在后台显示 /// param userId: 用户ID， 区分用户 + (void)sdkGetUnReadMessage:(NSString * _Nonnull)accessId userName:(NSString * _Nonnull)userName userId:(NSString * _Nonnull)userId successBlock:(void (^ _Nonnull)(NSInteger))successBlock failureBlock:(void (^ _Nonnull)(void))failureBlock; /// 提交满意度调查信息 /// param name: 评价信息 /// param value: 评价信息ID /// param successBlock: 成功回调 /// param failBlock: 失败回调 + (void)sdkSubmitInvestigate:(NSString * _Nonnull)name value:(NSString * _Nonnull)value successBlock:(void (^ _Nonnull)(void))successBlock failBlock:(void (^ _Nonnull)(void))failBlock; /// 留言接口 /// 客服离线状态下，未配置机器人客服或转人工客服时，可进行留言操作 /// param phone: 联系电话 /// param Email: 联系邮箱 /// param message: 留言内容 /// param successBlock: 成功回调 /// param failBlock: 失败回调 + (void)sdkSubmitLeaveMessage:(NSString * _Nonnull)peer phone:(NSString * _Nonnull)phone Email:(NSString * _Nonnull)Email message:(NSString * _Nonnull)message successBlock:(void (^ _Nonnull)(void))successBlock failBlock:(void (^ _Nonnull)(void))failBlock; /// 留言接口 /// 客服离线状态下，未配置机器人客服或转人工客服时，可进行留言操作 + (void)sdkSubmitLeaveMessageWithInformation:(NSString * _Nonnull)peer information:(NSDictionary * _Nonnull)information leavemsgFields:(NSArray *> * _Nonnull)leavemsgFields message:(NSString * _Nonnull)message successBlock:(void (^ _Nonnull)(void))successBlock failBlock:(void (^ _Nonnull)(void))failBlock; /// 机器人反馈 + (void)sdkSubmitRobotFeedback:(BOOL)isUseful questionId:(NSString * _Nonnull)questionId messageId:(NSString * _Nonnull)messageId robotType:(NSString * _Nonnull)robotType robotId:(NSString * _Nonnull)robotId successBlock:(void (^ _Nonnull)(void))successBlock failBlock:(void (^ _Nonnull)(void))failBlock; /// 自建服务器设置网络地址: /// 是不是自建服务器的用户不需要设置此项 /// param tcpHost: TCP连接地址 /// param tcpPort: TCP端口号 /// param httpPost: HTTP请求地址 + (void)setServerAddress:(NSString * _Nonnull)tcpHost tcpPort:(NSInteger)tcpPort httpPost:(NSString * _Nonnull)httpPost; + (void)setServerToken:(NSData * _Nonnull)deviceToken; /// 是否启用留言功能 /// 全局配置： /// 启用留言功能，坐席不在线跳转到留言面板进行留言 /// 未启用留言功能，坐席不在线，不会跳转至留言面板 + (BOOL)allowedLeaveMessage SWIFT_WARN_UNUSED_RESULT; /// 留言提示窗口信息 /// 全局配置： /// 未启用留言状态下，弹出的提示内容 + (NSString * _Nonnull)leaveMessageAlert SWIFT_WARN_UNUSED_RESULT; /// 留言内容占位 /// 全局配置： /// 启用留言状态下，展示在留言板输入框的占位提醒 + (NSString * _Nonnull)leaveMessagePlaceholder SWIFT_WARN_UNUSED_RESULT; /// 留言自定义配置 /// 全局配置: /// 后台留言板联系方式自定义字段 + (NSArray * _Nonnull)leaveMessageContactInformation SWIFT_WARN_UNUSED_RESULT; /// 是否启用用户无响应会话自动关闭功能 /// 全局配置： /// 用户长时间未给坐席发送消息，自动关闭当前会话 并退出聊天界面，需要后台正确配置 提示和断开时间 + (BOOL)allowedBreakSession SWIFT_WARN_UNUSED_RESULT; /// 自动关闭会话提示语 /// 全局配置： /// 后台配置的提示语，在断开前进行提示 + (NSString * _Nonnull)breakSessionAlert SWIFT_WARN_UNUSED_RESULT; /// 自动关闭会话时间 /// 全局配置： /// 从开始新的会话、或用户发送一条消息开始计时 + (NSInteger)breakSessionDuration SWIFT_WARN_UNUSED_RESULT; /// 自动关闭会话提示时间 /// 全局配置: /// 关闭会话前进行的提示的时间，从开始新的会话、或用户发送一条消息开始计时 + (NSInteger)breakSessionAlertDuration SWIFT_WARN_UNUSED_RESULT; /// 判断是否启用机器人 + (BOOL)allowRobot SWIFT_WARN_UNUSED_RESULT; - (nonnull instancetype)init OBJC_DESIGNATED_INITIALIZER; @end typedef SWIFT_ENUM(NSInteger, QMKErrorDomain, closed) { /// key不存在 QMKErrorDomainKeyNotFound = -4999, /// key不匹配 QMKErrorDomainKeyNotMatch = -4998, /// 用户名不存在 QMKErrorDomainUserNameNotFound = -4997, /// 用户id不存在 QMKErrorDomainUserIdNotFound = -4996, /// 用户id不匹配 QMKErrorDomainUserIdNotMatch = -4995, /// 转换地址失败 QMKErrorDomainConvertAddressFail = -4994, /// 创建连接失败 QMKErrorDomainCreateConnectFail = -4993, /// 鉴权失败 QMKErrorDomainAcceptFail = -4992, /// 连接服务器失败 QMKErrorDomainConnectServerFail = -4991, /// 服务端异常 QMKErrorDomainServiceException = -4990, /// 未知错误 QMKErrorDomainUnknowError = -4989, }; SWIFT_PROTOCOL("_TtP9QMChatSDK19QMKRegisterDelegate_") @protocol QMKRegisterDelegate /// 注册成功 - (void)registerSuccess; /// 注册失败 - (void)registerFailureWithReason:(enum QMKErrorDomain)reason; @end enum QMKStatus : NSInteger; SWIFT_PROTOCOL("_TtP9QMChatSDK18QMKServiceDelegate_") @protocol QMKServiceDelegate /// 当前客服状态 - (void)currentAgentStatusWithStatus:(enum QMKStatus)status; @optional /// 当前坐席信息 - (void)currentAgentInfoWithAgent:(QMAgent * _Nonnull)agent; /// 当前会话排队数 - (void)currentSessionWaitNumberWithNumber:(NSInteger)number; /// 邀请评价 - (void)inviteEvaluate; @end typedef SWIFT_ENUM(NSInteger, QMKStatus, closed) { /// 机器人在线 QMKStatusRobot = 0, /// 客服在线 QMKStatusOnline = 1, /// 客服离线 QMKStatusOffline = 2, /// 客服领取会话 QMKStatusClaim = 3, /// 客服结束会话 QMKStatusFinish = 4, /// 专属坐席 QMKStatusVip = 5, }; #if __has_attribute(external_source_symbol) # pragma clang attribute pop #endif #pragma clang diagnostic pop